Insurance appraisal · umpire · building consulting

Complex Loss.Clear Direction.

Independent services for residential and commercial property claims involving disputed scope, pricing, damage, or repair needs.

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Our standard

Facts first. Clear findings.

Flatland Loss Consulting, also known as Flatland Claims, helps organize property claims that are difficult to evaluate or resolve. We review the file, inspect the property, identify the main issues, and provide findings supported by the available facts.

Practice areas

Independent expertise where the loss requires it.

Three focused services for disputed or complex property claims.

Insurance Appraisal

Independent review of disputed repair scope, pricing, and amount of loss for residential and commercial property claims.

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Umpire Services

Neutral review of the items two appraisers cannot resolve during the insurance appraisal process.

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Loss & Building Consulting

Field-based review of property damage, repair scope, estimates, and construction issues.

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Losses we handle

Property losses we evaluate.

Experience across common property perils, from daily claims to major events.

Hail

Roofing, exterior finishes, metal surfaces, glazing, and related building damage.

Wind

Roof systems, openings, building envelope damage, and resulting interior loss.

Water

Plumbing failures, water intrusion, mitigation scope, and interior reconstruction.

Fire & Smoke

Building repairs, demolition, cleaning, contents, and multi-trade reconstruction.

Freeze

Plumbing breaks, water damage, building systems, and related repair scope.

Catastrophe

Large or complex property losses requiring organized field and estimate support.

Why Flatland

Field knowledge.Clear findings.

A useful opinion starts with the property and ends with a file people can understand.

Flatland connects site conditions, construction methods, repair scope, estimates, and documentation into one clear view of the loss.

Property first

We compare the claim file with the conditions observed at the property.

Construction in context

We consider how building systems, related trades, access, and repair steps connect.

Ready for review

We organize the findings so the people handling the matter can understand and use them.

About the practice →

Our process

Disciplined from the first review to the final finding.

A consistent process keeps the assignment focused, efficient, and supportable.

Review

We study the claim file, estimates, reports, photographs, and the points still in dispute.

Inspect

We inspect the property, document the conditions, and confirm how the building is put together.

Analyze

We define the repair scope, test the pricing, and separate the key issues from the noise.

Report

We present clear findings that help the parties understand the issues and decide the next step.

Justin Grusendorf, Principal Consultant at Flatland Loss Consulting

Experience & principal consultant

Experience built in the field.

Justin Grusendorf brings 12 years of experience across property claims, appraisal, roofing, restoration, and construction.

That background provides a practical view of the damage, the building, and the work needed to complete a repair. Each assignment is approached with careful fieldwork, direct communication, and independent findings.